Terms and Conditions

Please Read Carefully.

This consumer terms of service (“Consumer TOS”) is between you (“you” and “your”) and Family Market, LLCand its subsidiaries and affiliates(collectively, “Retailer,” “we,” “our,” and “us”). This Consumer TOS governs your access to and/or use of the website, https://www.friendsandfamilymarket.com/, any mobile versions and/or applications related thereto, products, services and any sites Retailer has now or acquires in the future (collectively, the “Services”), including without limitation as it relates to allowing you to view Retailer’s store information, specials, promotions and coupons. You also agree to Retailer’s Privacy Policy, located at www.friendsandfamilymarket.com/privacy-policy and consent to any personal information we may obtain about you being collected, stored and/or otherwise processed in accordance with the Privacy Policy and this Consumer TOS. If you do not agree with this Consumer TOS and Privacy Policy, you must not use the Services.

By clicking the “Accept” button on the screen as it relates to this Consumer TOS and/or by accessing and/or using the Services, you acknowledge and agree that you have read, understand and agree to be bound by all of the terms and conditions of this Consumer TOS, as well as all other applicable rules or policies, terms and conditions or agreements that are or may be established by Retailer from time to time and the foregoing shall be incorporated herein by reference. The terms and conditions of this Consumer TOS will exclusively govern your access to and/or use of the Services. You may no

ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND RETAILER WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT AND/OR CLASS-WIDE ARBITRATION.

1.CHANGES TO TERMS

Retailer may, at any time, for any reason, make changes to the Services and/or modify this Consumer TOS in its sole and absolute discretion. If Retailer makes changes and/or modifications that affect your use of and/or access to the Services, we will post notice of the change and/or modification on this Consumer TOS page and change the ‘Last Updated’ date set forth above. You agree that your continued use of the Services following changes and/or modifications will constitute your acceptance of such changes and/or modifications. We may also provide you additional forms of notice as appropriate under the circumstances. If you do not agree to the changes, you shall not use the Services offered after the effective date of the changes and/or modifications. Please revisit this Consumer TOS regularly to ensure that you stay informed of any changes and/or modifications.

2.USE OF THE SERVICES

Access to Services. Retailer retains the right, in its sole discretion, to deny service and/or access to and/or use of the Services to anyone at any time and for any reason. While we use reasonable efforts to keep the Services accessible, the Services and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions to the Services and/or access to your account due to circumstances within Retailer’s control and outside of Retailer’s control. You acknowledge and agree that the use of the Services is at your own risk, including without limitation the risk that you might be exposed to content that is offensive, indecent, inaccurate and/or objectionable. The Services may be modified, updated, suspended and/or discontinued at any time as determined by Retailer in its sole and absolute discretion and without notice and/or liability.

3. Eligibility.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers get parental consent before they knowingly collect personally identifiable information online from children under the age of thirteen (13). Retailer does not knowingly collect or solicit information from children under the age of thirteen (13). To access and/or use the Services, you must be eighteen (18) years or older or have the requisite power and authority or possess legal parental or guardian consent to enter into this Consumer TOS. If we learn we have collected personal information from a child under the age of thirteen (13), we will delete the information, so please contact us at info@friendsandfamilymarket.com if you think a child has provided us with personal information.